Voxco

Canada, Montreal, Quebec

Voxco Insights is a leading actionable insights platform that helps customers gather, measure, uncover, and act on insights.

Main Services:

Survey Software, Online Survey Tools, IVR Survey Software, Cloud\/On-premise Dialer, CATI, Predictive Analytics, Customer 360, Credit Underwriting, Fraud & Risk Management, NPS Survey

Voxco

We specialize in tools of market research and business intelligence, such as omnichannel survey software, NPS, survey analytics, NPS Dashboard, Customer 360, Predictive Analytics, Fraud & Risk Management, and more. We are a one-stop shop for market researchers, social researchers, and corporates looking to conduct sophisticated research, uncover insights and act on them.

Using Voxco, organizations can foster loyalty, increase customer lifetime value and enhance risk management, delivering exceptional returns on investment. Since its inception, Voxco has set the standard for fast-paced, accurate survey research through different survey tools, AI & ML-infused solutions, and stellar customer support. Over 500+ market research organizations, government & government agencies, universities, and global corporations use Voxco to gather, measure, uncover, and act on data.

We aim to help organizations become data-driven and fuel omnichannel experiences using actionable insights. With a presence in over 40+ countries, Voxco serves clients across various industries. Come in or call us today to see how Voxco can help you.

Our Product Highlights

Survey Software
Our omnichannel survey software lets our users conduct sophisticated online, phone & face to face surveys with ease. All modes are part of one centralized omnichannel survey software platform, so no matter how you survey respondents, the data stays in the same place (even on-premise!).

Text Analysis
Our Text Analysis dashboard extracts all the survey data and arranges it in different charts- Sentiment Performance, Word Cloud, Topic, and Open-End Answers.

NPS Dashboard
Our NPS® dashboard pulls all the data from your survey and it in different charts- NPS® score chart, Distribution chart, NPS® Trend chart, and Sentiment Analysis chart.

Close the Loop
Our close-the-loop functionality lets users close the experience gap that exists between the customer and their product to deliver the experience their customers desire.

Our Accolades

Voxco has been featured as a G2 Leader in the survey software category in multiple reports not once but thrice:

G2’s Fall 2022 Reports
G2’s Winter 2023 Reports
G2’s Spring 2023 Reports

G2 (the world’s largest and most trusted software marketplace), in its Fall, Winter, and Spring Gri Reports, named Voxco a leading survey software and awarded badges for “Leader,” “Momentum Leader,” “Users Love Us,” and “High Performer Enterprise” consistently through three reports.

This recognition is based on the responses of real users for each of the report-related questions featured in the G2 review form. In the report, Voxco has earned the following badges based on reviews gathered from G2’s user community and data aggregated from online sources and social networks.

Being named a leader by the user-generated review site, which highlights the best-reviewed technology companies every quarter, is a big achievement for Voxco.

Our Core Values

# Transparency
# Resourcefulness
# Knowledge
# Growth Mindset
# Customer Focused

CUSTOMER-FOCUSED – Our customers are at the heart of everything we do. We are listening, learning & inventing the future with them.

GROWTH MINDSET ORIENTED – Challenges help us grow. We believe in nurturing talent, collaborating, and instilling a passion for learning.

KNOWLEDGE – We believe in the noble pursuit of knowledge, and we help our clients uncover insights that improve the world every day.

RESOURCEFUL – We are always looking for efficient ways to get the job done. Smart innovation is key to staying competitive.

TRANSPARENCY & BIAS FOR ACTION – We believe in making data-driven decisions. The best idea wins!

At Voxco, we have a culture that is transparent, motivating, innovative, inclusive, and collaborative.

We Believe In

# Collaboration
# Feedback
# Workplace Flexibility
# Recognition

Collaboration

When employees have opportunities to come together to share their experiences, ideas, and suggestions for improvement, new solutions are uncovered, and people develop a sense of team, which is critical for successful growth.

It’s critical to bring people together to solve problems quickly and efficiently. This is why we believe in bringing people together to collaborate in virtual brainstorming sessions, online forums, or task forces.

Workplace Flexibility

Advances in technology have made it possible for us to work from a variety of different locations and on different schedules outside the traditional 9 to 5.

In addition to remote working opportunities, we support other types of work arrangements that can help support a flexible culture where employees can be productive, contributing members of the team.

We believe having a supportive and flexible work culture produces happier employees.

Feedback

We will learn faster and be better if we can make giving and receiving feedback less stressful and a more normal part of work life.

We build trust by being selfless in giving feedback to our colleagues, even if it is uncomfortable to do so.

Feedback helps us to avoid sustained misunderstandings and the need for rules. Feedback is more easily exchanged if there is a strong underlying relationship and trust between people, which is part of why we invest time in developing those professional relationships.

Recognition

We value recognition and appreciate employees who embody the cultural values that are most important in the organization.

Employees who support collaboration, actively embrace change, and consistently perform at a high level are recognized and rewarded.

Cultural Tenets We Follow

# We share information openly, broadly, and deliberately
# We encourage an ownership mindset in employees
# We favor autonomy & accountability
# We believe our best perk is amazing peers

The Traits We Admire In Our Employees

Integrity
We observe ethical integrity as one of the pillars of our organization. As an employee at Voxco, you’re expected to do the right thing through actions & words.

Empathy
We value your ability to understand the thoughts, feelings, and conditions of your fellow employees, partners, or communities- from their point of view.

Adaptability
We consider your ability to adapt to any organizational change and accordingly be resourceful, displaying your leadership skills and analytical skills as an asset.

Selflessness
We observe your ability to make decisions that are for collective benefit by applying a team approach to tasks, a winning trait.

At Voxco, we believe in the power of data & insights to solve problems and improve governments, communities & businesses. We empower researchers & professionals globally through our innovative products and services to bring meaningful and tangible change.

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