TelephoneSystems.Cloud

Our Cloud Phone System is perfect for all types of UK business, small or large and helps provide a more flexible phone system solution for your business.

No Crazy Contracts

We’re so confident you’ll stay, we don’t make you sign a crazy contract, cancel any time! With no sneaky price rises & our ethical billing, pay the same as a new customer every month, forever!

FREE Unlimited Minutes Bundle

With your £10 user fee, get Unlimited minutes a month per user of calls to UK 01/02/03 numbers and UK mobiles,, FREE with any system ordered!

Make business calls, from anywhere

With the new cloud phone service you are not constrained to your office or even a handset. Make calls from your company number from anywhere with the Android and iPhone Apps.

Unified Communication App

Fully Integrated with Cisco WebEx, you can have your phone system fully integrated with video chat, Teams chat & groups and video meetings, as well as making and receiving calls!

Free Cloud Phone Support

We are here to help configure and change your phone system at no additional cost, so there are no surprise fees later on and our support calls are answered within 10 seconds by friendly humans here in Staffordshire!

Rapid Phone System Setup

It’s simple and easy to set-up and you can be up and running within hours via the mobile & PC App. You can buy the phones by instalments over 3 years, or pay upfront & save, and they will arrive pre-configured within 48 hours, just plug in and go.

Reliability you can trust

We guarantee 99.9% uptime backed up by our SLA on our robust UK dedicated platform in partnership with CISCO. Monitored and managed 24/7.

Better than VOIP – HD Call Quality

Call quality like no other. Our system doesn’t sound like an Internet call or VOIP as the sounds quality is High Definition (HD), it will even sound better than your previous landline.

Supporting your phone system from the centre of the UK!

Our fantastically friendly support team are based in the UK in Stoke-on-Trent, Staffordshire. Cloud experts for over 22 years, why not chat now to a member of the team and find out how we can help you transition your phone system to the cloud.

BASE PACKAGE

Clear and simple pricing with no hidden fees and no contract. Our cloud phone system has an extensive range of features to suit all types of businesses, with pick and mix options for the perfect solution. Our single flat rate of £10 per user, with no contract, ensures that whatever size your business is, our system fits you perfectly.

INCLUDED FEATURES

Softphone Mobile App
Softphone Desktop App
Call Analysis Reporting
Auto-Attendant
Custom Greetings
Voicemail to Email
Advanced Hunt Groups
Call Divert
Simultaneous Ring
Caller ID
Live Busy Status
Click to Dial
Holiday and Time Scheduling
Call Redirect and Flow
Outbound Call Blocking
Bespoke CRM Integration
Hot Desking
Microsoft Teams Integration

PIC N MIX FEATURES:

UNIFIED COMMUNICATIONS APP

A single app solution – Phone system, Teams Chat and Video, all in one systems giving you a full Unified Communications solution. We offer 4 different options for our App. From a basic easy to use softphone on your mobile & computer, to our full Teams experience, you can pick and mix the solution you want for your business.

CALL RECORDING

We specialise in providing an extremely flexible and professional cloud based phone system with call recording for GDPR Compliance here in the UK.
With 6 months or 7 years MIFID2 options, our phone system ensures you can access the recorded calls when ever they are need.

Our UK based Cloud Platform is supported here in the UK from Staffordshire. UK Security & Compliance are central to our extensive platform which is run in conjunction with CISCO within a core infrastructure network load balanced around the UK.

The system is simple to use, with the easy ability to turn it off when taking confidential data over the phone.

CALL CENTRE

Managing large numbers of calls is simple with our call centre system with easy call queueing technology.

Never miss a call again and keep your customers happy while managing staff volumes.

Only £2 per user: Get comprehensive call centre function, allowing users to sign in and out and hold customer in a queue with comfort messages.

Generate your own, use our AI to generate messages, or get professional messages generated professional voice messasges.

We can set the time and what comfort messages are played while on a queue as well as messages should the user wish to exit the queue.

CRM INTEGRATION

Getting your phone system to integrate with your CRM system could not be easier. Enjoy seamless communication and get to know who’s calling and log information.

We have three ways in which you can integrate our phone system with your customer data, so your employees can be more efficient, more productive and better serve your customers in real time.

With an extensive range of options to integrate with our software installing on both Windows and Mac’s.

LIVE CALL REPORTING

See what’s going on live with your phone system and manage call centres with easy to use wall boards and management reporting.

Works great with the Call Centre Module, see who’s on a call live and how many customers are in the queue. Stay informed at any time, with wall boards and custom reports.

Live Reporting Features
Real time reporting; live calls waiting and call handling statistics by agent and ACD call queue. Report on total calls, destination, talktime, ringtime, grade of service,percentage calls answered, number of calls in queue, call abandoned, longest waiting and unreturned missed calls.

At a glance dashboards and wallboards display group performance parameters on a live tile.

Live call statistics for queues and agents, such as number / duration of calls and availability.

Supervisor management tools including agent presence monitoring.

Review performance and use “what if” calculations to forward plan contact centre agent shifts.

INTERNET CONNECTION

Broadband Internet Unlimited

SOGEA FTTC (Fibre to the Cabinet) is the new dedicated Internet only connection giving you an improved service by removing the voice capability of your PSTN line (which you don’t need with a cloud phone system).

Broadband + Mobile Unlimited

SOGEA FTTC (Fibre to the Cabinet) unlimited connectivity with 4G automatic failover backup service. Business class router provided. Please use our speed & availability checker to check your local exchange for speeds available to your location.

SuperFast Internet Unlimited (FTTP)

FTTP (Fibre to the Premises) offers high speed connectivity in some areas with fibre running directly into your building.

Mobile Internet Unlimited

Great speeds are available now (up to 40MB) on 4G and (up to 100MB) on 5G for those businesses whose wired Internet connection is poor and not fast enough for cloud technology. If you can only get slow ADSL, a dedicated 4G router can sometimes be much faster offering speeds of around 20-30MB and if you are in a 5G area, its around 100MB-200MB!

Leased line

We offer extremely competitive pricing on leased lines for UK businesses with a Service Level Agreement on speeds from 100MB to 1GB. Get an instant onscreen leased line quote now and see how much you can save! A dedicated leased line gives you symmetrical speed e.g. 100MB up and down, with a Service Level Agreement to ensure its always up and running and a range of carriers and contract lengths to choose from.