Stream Loyalty

We understand the complexity of B2B relationships and help digitize them without losing the personal connection. We aim to simplify loyalty programme management for our clients.

We believe that true customer trust extends beyond transactions and must connect on an emotional level. A transactional loyalty programme is limited; we aim to understand individuals and connect with them emotionally, whether through values, supportive rewards, or personalised communications.

OUR PRODUCT
Our award-winning loyalty software – allows Sales and Marketing teams to truly drive loyalty with their customers, regularly delivering an average 21% revenue growth in their business.

Our modular and scalable SaaS loyalty platform is designed to seamlessly evolve alongside your business, adapting to your growing needs. With personalised campaigns that drive 150% higher engagement, you can connect with your audience like never before. This translates into tangible results, including a 37% shift in customer buying behaviours.

Moreover, our user-friendly, no-code, platform empowers you to launch your microsite to your audience in a matter of weeks, providing a hassle-free experience as you embark on this transformative journey towards enhanced customer loyalty and business growth.

OUR TEAM
Our team of Certified Loyalty Marketing Practitioners (CLMPs) are available to support your team with their loyalty journey. Choose from our design, build or maintenance services designed to complement and enhance your internal resources.

Explore our comprehensive range of services which can be tailored to complement your specific team and requirements. Whether you’re seeking assistance with initial design, metrics and configuration, or ongoing maintenance and result analysis, our team of Certified Loyalty Marketing Professionals (CLMPs) are dedicated to providing the support that you need. We’re here to empower your journey towards successful loyalty marketing.

Our objective is to assist our clients in constructing EXCEPTIONAL loyalty programmes that yield genuine value. To achieve this, we ensure that our team diligently explores trends and data, not only within our own current initiatives customer sectors, but also across both B2B and B2C sectors in numerous countries.

We supply a comprehensive selection of technical and research-oriented guides to maximise the benefits of your LoyaltyStream® instance. Additionally, we offer a diverse collection of articles, webinars, podcasts, interviews, and videos to provide insights into the evolving trends in loyalty shaping the future.

OUR STORY
Beginning on April Fool’s Day 2009, we started as a small venture in a rural Buckinghamshire garage, led by Melanie Parker and Mark Maclure. Originally from the events industry, our aim was to modernise audience engagement with reward and recognition tools. We initially worked with companies like Anglian Home Improvements and Dentsply Sirona on engagement campaigns but gradually shifted our focus to loyalty and its ability to drive action and emotion in audiences, whether internal or external.

Laura Lloyd, who joined early in our journey, has become an integral part of our team and now leads our client services. We value professional and personal growth, and focus on building a culture of trust amongst the team. We prioritise continuous development, knowledge sharing, and education both internally and externally.

Our future goal is to be the leading B2B loyalty software provider. We’ve achieved ISO27001 and 9001 accreditation and are working toward SOC 2 Compliance and Carbon Neutrality. With our passionate team, solid structure, and commitment to pushing loyalty boundaries, we’re confident we’ll make a real impact for our clients and set our sights on even greater achievements.