Rolaxit Innovation

RolaxIT Innovation is a unique combination of experts, from seniors with a remarkable past in mathematics and invention, to young talents in the field of Artificial Intelligence and neural network programming.
The company was launched in early 2020 and its main activity is the development and implementation of systems based on AI technologies.
The founder of the company is George Rusu.
George Rusu graduated from the Faculty of Mathematics and Physics of the University of Bucharest in 1965, the Faculty of International Economic Relations of the Bucharest Academy of Economic Sciences in 1979 and has a degree in Cyber Systems Technology from UNESCO. He holds a PhD in Probability and Mathematical Statistics.
He was part of the team of programmers for the first Romanian CIFA-3 computer from the University of Bucharest. He was among the initiators of computer applications in the metallurgical industry (Galati Iron and Steel Works, 1965-1967), wood industry and forestry (Research and Design Institute for the Wood Industry, 1967-1974, Computer Center for the Wood Industry, 1974-1979), culture and librarianship (Computing Center for the Ministry of Culture, 1979-1983), Design Institute for Automation-IPA (1983-1983), Bucharest City Hall (1988-1990).
Gheorghe Rusu participated in the elaboration and implementation of important projects realized in Romania in the eighties: atomic industry, People’s House, Bucharest Metro, Refineries and important factories of the Romanian economy (Tractorul Brasov, Red Flag Brasov, Bacau assembly plant), construction and assembly companies, electrical networks, export of information technology to Algeria, Syria, Iraq, Egypt, Iran, etc.
After 1990, Gheorghe Rusu founded and participated in several companies in the field of informatics, telecommunications and technological process management for the introduction of the latest concepts: local LAN networks and national networks (Intercomp, 1990-1998, Mediator, 1998-2000 ), complex SUN computer stations (1991-1994), fiber optic networks (Uzina Dacia Pitesti, 1994), the first network of commercial internet services (April 1993-October 2007), VOIP services (1996-2007), call center (Easycall 2003-2006), wireless networks (1999-2007), cable television, satellite, internet (Digital cable systems, 2005-2013) etc.
In 2001, Gheorghe Rusu initiated and was a founding member through the company Euroweb (former Mediator) of the National Association of Internet Service Providers in Romania (ANISP), of which he was president for 4 years (2001-2005). Through the software companies in which he was a shareholder (Evosoftware SRL, Progression technologies SRL, Portal SRL, Viosan SRL etc.) Gheorghe Rusu was a member and President of ARIES (2006-2007) and a member of ATIC.
Since 2013 Gheorghe Rusu has settled in the UK and attended the postgraduate course, Machine Learning, at Stanford University, San Francisco, (2014-2016). After graduation, he initiated, developed and assisted the implementation of Artificial Intelligence projects in Spain, UK, Taiwan and USA. He is also a mentor on IA Alexa projects, Amazon product, for UK companies.

The team’s competencies cover the areas: web, chatbot, voice-bot, speech to text, text to speech, translation, Artificial Intelligence and Machine Learning. We are part of an international ecosystem, and we have partnerships with the most relevant names in the IT industry.
It is based on numerous in-house developed Deep Learning and Machine Learning algorithms for Speech-to-Text (S2T), Natural Language Processing (NLP), Natural Language Understanding (NLU), and Text-to-Speech (T2S).
At the same time, programming languages and training tools are used for the realized applications.
Services, applications, products:
a) Convert audio to text, text to voice

 Speech-to-text – Scriptoman
Scriptoman is a complete transcription and translation service automatic recording of audio / video recordings and text files, with respect orthographic and orthoepic rules specific to each language.
Scriptoman uses an Intelligence-based software engine Artificial and offers a high level of accuracy, being available now for 120 languages.
It has extensive applicability in areas such as call and contact centre,
conferences and webinars, justice, but also media, radio, and television, where audio recordings are justified by legal requirements and need
use of information in multiple formats.

 Text-to-Speech – Voicecomposer
From text to speech with a versatile AI voice generator. Rolaxit provides text-to-speech solutions for websites, e-learning materials, documents, conversational experience with customers, media, robotics, applications, IoT and more.
Thus, using artificial intelligence, Scriptoman eliminates inaccuracies in translating information from one language into another, facilitating access to information in subtitled language, in a way unaltered.

 Editor
High-performance editor for improving results. Integrated player.
▪ Necessary for the human operator to refine and obtain 100% transcription accuracy.
▪ Indicates the degree of words that have been transcribed with a high level of confidence
▪ Mark words that are inaccurate

b) Chatbots
– Menu/button and or linguistic Based (Rule-Based Chatbots)
o Banking and Insurance
o Media
o Cars dealer
o Events
o Health and Pharmacy
o Hospitality
o Clothing and Footwear
o Real Estate
o Legally
o Marketing and Sales
o Human resources
o Miscellaneous

– Services provided by chatbots
A) Appointment scheduling or booking bots are the kind of bots you usually find in Healthcare, Airlines and Hotel industries. These bots help customers book slots for appointments with the enterprise they communicate with:
 HR Bot for scheduling meetings and interviews
 Healthcare Bot for booking appointments
 Travel Bot for flight bookings
 Number of active users
 Hotel Booking Bot to book rooms and services
 Number of active users
B) Customer support chatbots performs all tasks a customer support representative would do. Chatbot features such as 24/7 hour availability, quick and easy solutions, instant replies, and live chat facilities make support chatbots the ideal tool to improve customer service. They also gather customer feedback and send it to your team so that you can work on the shortcomings. Some of the bot templates under this type of chatbots are:
 Retail Support Bot To handle queries related to your retail product line. It’s also used this to sell products directly
 Telecom Bot To provide customers the convenience of checking their bill, make a payment, recharge plan, change plan, change number etc directly through the bot. It also procures any customer queries related to your service
 Tech-desk Bot To help employees connect to the internal technical support team for issues related to system and access to services/Applications. The bot is also used to send confirmation to the customer through email.
 Banking Bot Caters to your banking needs in an interactive manner. It provides account related information, ongoing offers, helps you get an update on your check-book and also takes you to travel booking facilities
 Orders, deliveries, and logistics Bot Order issues help handle issues with food delivery orders
C) Marketing and sales chatbots are able to personalise the customer experience, have a larger engagement capacity, reach a wider audience, analyse customer feedback and data, sends relevant notifications and moves customers seamlessly through the sales funnel.
Some of the bot templates under this category are:
 eCommerce bot, Browse through products directly from your chatbot. You can send your customers images through carousels and link your website for purchases
 Education-course bot allows prospective students to browse through various course offerings by an educational institution. The chatbot also provides details on course fees, duration and admission mode per course
 Automotive Lead Generation bot, Automotive Lead Generation allows customers to get details on cars, features, prices etc, along with booking service
 Real Estate bot, collect requirements from your customers on what they are looking for
 Quiz bot for market research, Generates a quiz around the market research. It comes with attractive wallpaper and button colour customizations. Saves the answers provided by the user, calculates their score, and sends an email to the user letting them know their score
 Social media marketing bot, A lead generation chatbot template for social media marketing agencies. Which notify the admin whenever a new lead is generated?
 Lead generation, Google helps you take user information and save it in google sheets. So, the prospects are already on your product have strong leads. So, this bot will help you store that information which can be used market products to these customers or provide support to convert these leads
 Lead generation with Salesforce, Helps you take user information and save it in Salesforce. Prospects already on your product are strong leads this bot will help you store that information which can be used market products to these customers or provide customer support to convert these leads

D) Entertainment bots
Entertainment bots are made for entertainment and media purposes. These bots include-
 The tv show guide, A simple yet powerful chatbot to help track channels as per category for a service provider
 The go-karting bot, The ideal chatbot template for booking go-karting services. The bot also shows some information about tracks and karts
 Quiz bot serves a quickfire round of questions to those interested in a little harmless fun dose of quiz questions. It ends with giving a quick score based on the correct answers
 Riddle bot, to engage your customers through games to keep them coming back to your website
 Discord bot to welcome new members to your server, to ban troublemakers, to moderate the discussion…
 News and media bot to help users access news from different categories. So, the bot flow leads the user to news categories where they can select the desired category to access news and can also subscribe to a category
 Cinema bot, lets your customers book movie tickets, read reviews, browse through different genres
 The entertainment factory, A bot that assists users with everything at their favourite getaway location. Adding ease to their fun!
 You tube channel bot, Deploy a chatbot using this template anywhere to use it as your new social media channel to share your You tube content
 The podcast bot, Helps the user learn about the universe with the help of podcasts or become a VIP member to get updates!
c) Contextual intelligent agents use Machine Learning (ML) and Artificial Intelligence (AI)
• Social Media – sentiment analysis
BARK – software package for Sentiment analysis – an automated process capable of understanding the feelings or opinions that underlie a text.

• Marketing
MARK – helps marketers better understand customers and improve customer experiences.

• Banking – Financial
ABAC – Autonomous Broker with Automatic Control is a Contextual Assistants. The decision to approve a loan, whether it be a consumer, mortgage, or commercial loan, opens a financial institution to risk. Lenders can use artificial intelligence, like ABAC and other tools, to help make decisions and negate that risk. .

• Insurance
ISAR – Artificial intelligence can help insurers assess risk, detect frauds, and reduce human error in the application process.

• Healthcare
Diag22 is utilizing collaborative data sharing and applied clinical analysis to reduce the number of misdiagnosed patients throughout the world.

• Education – Training
AIDA – Artificial Intelligence for Document Administration,
AIDA can help teachers create smart content that makes teaching and learning more comfortable for them and the students, respectively.
Text summarization is a task of compressing long text into short one meanwhile keeping up the central idea. Automatic text summarization is one of the core tasks in natural language processing (NLP) and information retrieval.

• Human Resources
HUR – From screening applicants to maintaining databases, arranging interviews, and addressing and resolving contestant queries, AI reduces the time and effort required to complete these and other boring activities.

• Hospitality
HOST – Artificial intelligence is playing an increasingly important role in hospitality management, primarily because of its ability to carry out traditionally human functions at any time of the day.