Quad Care Pty Ltd
Quad Care Pty Ltd – Vision, Mission & Values.
Why Quad Care exists and what we provide to our clients and community. Our team at Quad Care, focus’s on each client’s unique needs, providing comprehensive support people to live their best lives.
Our clients and referrers come to us because they trust us and our values are aligned. Each client knows that we strive to understand and accommodate their needs and tailor our support to help them achieve their goals. They value and appreciate the difference our care makes.
Our team members are as diverse as our clients.
We value authentic, genuine life stories where our clients and team members feel supported. We ensure that our values align between clients and team members to develop strong connections.
We’re friendly and passionate whilst maintaining professionalism and quality care, going above and beyond expectations, and creating an environment where our clients feel validated, secure, and supported.
Our clients feel safe and a sense of belonging
We’re setting the standards for comprehensive quality support and what people should expect and receive from providers. We’re working toward best practice and being leaders in our community. As well as providing the support and care our clients need to live well and achieve their goals, by defining and consistently meeting these high standards, we help to safeguard them, now and into the future.
What we do/will do. What makes us different? How we are going to achieve our Vision. We’re building a diverse ecosystem of allied health, support services and community activities servicing rural, regional and remote south-east Queensland.
Our community hubs provide integrated, comprehensive services.
Accreditation, integrated systems and software, and managed growth of our service offering are the foundations of our expansive service offering. Our stories are our foundation for building and guiding our services.
We invest in our team members’ education, growth, and development. This reinforces the quality and breadth of our service provision while creating opportunities for people to explore new roles and responsibilities within Quad Care. We are building a great place to work with an inclusive team culture where diversity is embraced.
We bring together a team around each client providing comprehensive services to empower choice and control.
Who we are.
The foundational and fundamental pillars of Quad Care.
Quality – Our team works to provide support that consistently exceeds our clients’ expectations. This is underpinned by recruiting team members who share our values, providing ongoing training and development, and investing in technology, equipment and facilities to ensure our team can deliver excellent services.
Unique, diverse and innovative – To match each client’s individual needs, our team provides unique services and experiences. Our team members are as diverse as our clients, enabling us to offer the right fit for each person. As innovators, we identify and harness our skills and expertise, working to develop new services and experiences based on our clients’ needs and interests.
Authenticity, Trust and Integrity– In every facet of our roles, we behave with integrity, ensuring that our clients, referrers and the community can have complete confidence and trust. We are open and honest across all interactions, bringing our authentic selves to every situation and building trusted relationships with all stakeholders. Our clients and referrers also benefit from our lived experience.
Synergy and teamwork – We work collaboratively, communicating effectively and striving to achieve excellent outcomes for our clients through providing comprehensive services and creating a workplace in which we feel safe, valued and supported. Our referrers share our core values and are part of the team we work to build around each client.
Client-centred and compassionate – We are client focused. Our lived experiences and compassionate approach ensures that every client feels understood and valued.