Primo Sacchi

United Kingdom, Birkenhead

Before setting up Primo Sacchi we both have a history in industries where customer care is of the utmost importance, I (Paul) spent 20 years in financial services where competition is high and client care is vital.

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Primo Sacchi

As a result of the financial crash of 2008 and wanting a change in direction a stroke of luck meant that I then spent the next 4 years training to be an electrician. This was not the most obvious choice as I was the world’s worst at DIY of any kind, as all our friends and family will confirm. But it was just what I needed at the time and has proven to be very useful in the years since moving on.
Ang has a history working for BMW and in the property rental and sales markets in London, so again, knowing how to look after people is an essential skill, and one that she has in spades. We met whilst I was still in finance and she was working in property sales, this was as a result of both of the companies we were working for starting referral relationship, our relationship blossomed unlike the relationship between the respective companies.
As a result of a set of an undiagnosed medical condition, we set up Primo Sacchi in March 2012 using the spare bedroom and loft of our somewhat small house in Essex. We were lucky as Ang’s ex-brother-in-law had a company retailing online and helped us set up selling on the Amazon UK platform.
The Italian bags were chosen on the back of Ang’s many twice yearly visits with friends to Florence and meeting with a company at a trade show.
Over the following years we did try adding other lines in clothing, nightwear and even some home wear, but the only one that we stayed with and the company that we felt happy working with was the nightwear offered by Slenderella, a family company based in Derbyshire who share a lot of the values that we hold dear.
In 2014 needing more space, and not being able to afford any premises in the south, we moved up to the Wirral, not as left field as it seems, this is where Ang is from and her family still live. As a major plus we are now living 5 minutes from the coast, something I have always wanted, but never thought possible.
As it currently stands, the bags that we have come from various factories in Florence, and due to our size, the volumes they require to be purchased, we have to take them as they are without any input. We have however found one factory that will work with us at lower levels, and we hope very soon to have more input and fully branded products. This was held up by COVID, and the UK leaving the EU has added further issues and costs.

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