IT how to

Australia, Geelong

Founded in 2005, I.T. how to’s state-of-the-art IT support, services, and products enable clients to enhance their competitive advantage.

Main Services:

IT Support, Office 365, IT Managed Services, Cyber Security, Business IT Support, Managed IT Support, IT Support Geelong, Email Support, IT Geelong

IT how to

Business profile
The company helps small and medium-sized businesses
ensure data security, communicate more effectively, increase the
return on their IT investments, and reduce unexpected IT costs.

Business challenge
Maintaining team productivity
Small and medium-sized businesses in Melbourne, Geelong, and
Ballarat, Australia often turn to I.T. how to for security, backup,
and other critical IT services. The company tailors solutions to the
specific needs of its clients, whether they are in the NDIS Providers, Healthcare, Conveyancing, Not for Profits, government, accounting, or legal industry.

Our Vision
Securing businesses across the globe today, tomorrow, and well into the future.

Our Mission
We are a close-knit team of experts in business and technology, delivering best-practice managed IT, cybersecurity solutions, and consulting for small to medium-sized businesses. We believe in close relationships and clear communication – we’re straight shooters – with us you’ll have full disclosure, always – and we have your best business interests in mind at every touchpoint.

We bet you’ve never been that thrilled about your IT services, but with us, be prepared to be wowed!

UNIQUE VALUE
PROPOSITION
WH A T Y O U WA N T T O B E K N OWN F O R
I.T how to provides the ultimate peace of mind through our
extensive experience and proven track record in IT management,
business security, reliability. We make it easy for you to get the
support you need when you need it.
PROACTIVE We don’t wait for you to ask – we’ll have
already consulted on the best approach
CUSTOMER-CENTRIC/CUSTOMER SERVICE. We know
you and your business inside out and we’ll get the job
done with a cheerful smile. You always come first.
ACTION-DRIVEN – We get the job done well and fast.
RESOLUTIONS. ALWAYS – Your call gets answered and
your problem resolved.

CORE STRENGTHS
Business systems and processes; we see things greater than just IT
Customer-centric in all we do
Solutions/outcome-focused; we’re always working with a resolution in mind

Our Core Services are Cloud Office 365, Microsoft Teams VOIP, Essential 8, Cyber Security, Cyber Awareness, Managed IT Support, Business Continuity, Business Analysis,

Founder Shane McIntosh has been in the I.T. industry at all levels for 26 Years.

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