Holistic Email Marketing

USA

When it comes to email marketing, standing out isn’t just about having the right tools or strategies—it’s about delivering a comprehensive, transformative approach that drives real results.

Main Services:

email marketing consulting, email marketing training, email marketing workshops, email marketing audits, email marketing strategy, email deliverability audit and monitoring, Email Marketing Optimisation & Testing Services, Email Automation Consultant, Email Coaching, Persuasive Copywriting & Design Services

Holistic Email Marketing

What Sets Us Apart
At Holistic Email Marketing, we’ve redefined what it means to succeed in email marketing by combining data, psychology, and behavioral science into a unique, customer-centric methodology. Here’s how we stand apart:
A Holistic Philosophy
Our Holistic Email Marketing methodology is unlike any other. Rather than treating email campaigns as isolated tactics, we focus on the bigger picture: understanding customer behavior, leveraging data for precision, and creating a seamless journey that converts. Our approach is rooted in psychology and behavioral science, enabling us to connect with audiences on a deeper, more meaningful level. By integrating these principles, we ensure every email sent is purposeful and impactful.
Unlike traditional approaches, our methodology doesn’t just aim for short-term wins. Instead, we work to build long-lasting relationships between businesses and their customers. Every email is a touchpoint, an opportunity to strengthen trust, and a moment to create value. Our clients often tell us they feel confident knowing their email strategies are designed with both business growth and customer satisfaction in mind.
Proven Expertise
With over 26 years of experience in email marketing, we bring unparalleled expertise to the table. This isn’t just about knowing best practices—it’s about setting them. From pioneering the use of psychology in email marketing to developing award-winning strategies, our track record speaks for itself. Our founder’s contributions to the industry, including an award-winning book and countless keynote speeches, have helped shape email marketing as we know it today.
We’ve had the privilege of working across numerous industries, gaining insights into a wide range of markets. This breadth of experience allows us to adapt strategies to fit the unique needs of each client. Whether it’s retail, B2B, or hospitality, we have the tools and knowledge to make an impact.
Innovative Services
We’re not just following trends; we’re creating them. Our services are designed to solve real-world challenges, from advanced A/B testing using the Holistic Testing Methodology to tackling deliverability and crafting long-term strategies. We’ve built a reputation for transforming email programs and driving measurable results—and we’re just getting started.
Our upcoming AI-powered A/B/n testing tool is a perfect example of how we’re pushing boundaries. By addressing gaps in current ESP offerings, this tool will empower marketers to test smarter, achieve statistical significance faster, and gain actionable insights with ease. It’s designed to not only guide users through the testing process but also to inspire confidence in their decision-making.

Interesting Facts About the Business
A Trailblazing History
Holistic Email Marketing has been at the forefront of innovation since its inception. In 2010, we introduced the Holistic Approach to the industry, combining psychology and behavioral science with data-driven marketing. This approach has since been widely adopted and remains a cornerstone of successful email marketing today.
As early adopters of behavioral science in marketing, we’ve influenced countless campaigns and strategies. This pioneering work has not only delivered results for our clients but also inspired an industry-wide shift towards more thoughtful, customer-focused email marketing.
Global Impact
Our influence isn’t limited to one region or industry. As a consultancy, we’ve worked with clients across the globe, helping businesses of all sizes transform their email marketing programs. Our founder’s international presence, from keynoting at major conferences to publishing industry-defining books, has established us as a global leader.
Our work has reached audiences in North America, Europe, Asia, and beyond. Whether it’s a small business looking to refine its approach or a multinational corporation aiming to innovate, we’ve provided strategies that deliver tangible results.
Diverse and Tailored Services
From comprehensive audits to innovative email automation solutions, our services are designed with flexibility and impact in mind. We’re particularly excited about our upcoming AI-powered A/B/n testing tool, which aims to fill the gaps in current ESP offerings and empower marketers with better testing capabilities.
Our audits are tailored to each client’s needs, ensuring that no stone is left unturned. By identifying missed opportunities and areas for improvement, we help clients unlock their full potential. And with our subscription packages, we provide ongoing support and refinement to keep strategies fresh and effective.

Interesting Facts About the Founder
A Life Between Two Worlds
Our founder, Kath Pay, embodies a unique blend of perspectives. Splitting her time between the UK and Antigua, she brings a global outlook and a refreshing diversity of thought to every project. This dual lifestyle has not only enriched her understanding of international markets but also influenced the relaxed yet focused ethos of the business.
Kath’s experiences in these two distinct environments have shaped her approach to work. The fast-paced energy of the UK complements the vibrant, community-driven spirit of the Caribbean, creating a balanced perspective that resonates in her strategies and interactions.
Award-Winning Author and Innovator
Kath is a thought leader in every sense of the word. She’s the author of Holistic Email Marketing, a best-selling book that has transformed how businesses approach email marketing. Recognized as the ANA/EEC Email Marketer Thought Leader of the Year in 2021, she has received numerous accolades for her contributions to the field.
Her ability to translate complex ideas into actionable strategies has made her a sought-after consultant and speaker. Kath’s passion for teaching extends beyond her clients, as she’s also trained thousands of marketers through courses, workshops, and lectures.
Pioneering Educator
With a passion for teaching, Kath has trained thousands of marketers, lectured for universities, and led workshops worldwide. Her ability to demystify complex concepts and inspire actionable insights sets her apart as an educator and consultant.
Kath’s dedication to education is evident in every project she undertakes. From writing comprehensive guides to creating cutting-edge tools, she’s committed to empowering marketers with the knowledge and resources they need to succeed.

Unique Offerings
Comprehensive Audits
Our audits are the most in-depth in the industry, offering actionable insights and detailed recommendations that others simply don’t provide. With over two decades of experience, we uncover missed opportunities, fix broken processes, and set businesses on a path to success.
These audits cover everything from deliverability to content strategy, ensuring a holistic review of your email marketing program. By addressing both the technical and creative aspects, we help clients achieve balance and effectiveness in their campaigns.
Innovative Courses
Our training programs, like the upcoming course on persuasive design for email marketing, empower marketers with cutting-edge strategies and practical skills. Whether you’re learning about AMP, iOS18 changes, or automated programs, our courses are designed to keep you ahead of the curve.
We also offer workshops tailored to specific needs, such as customer journey mapping and wireframe creation. These hands-on sessions ensure attendees leave with practical tools and strategies they can implement immediately.
Customer-Centric Philosophy
At the heart of everything we do is our commitment to clients. We’re not just here to execute campaigns; we’re here to solve problems, empower teams, and create long-term value. From strategy to execution, we ensure our clients feel supported every step of the way.
Our approach is rooted in collaboration. By working closely with clients, we create strategies that align with their goals and resonate with their audiences. This partnership ensures not only success but also growth and innovation over time.

Whether you’re looking to refine your email strategy, explore innovative testing, or simply get inspired, Holistic Email Marketing is here to help you achieve your goals and revolutionize your approach to email marketing.

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