Dovetail Software

Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Relations Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytics that enables HR to achieve excellence in HR Service Delivery and meets the needs of a modern HR team. These needs include enhancing the Employee Experience and improving HR Experience of delivering HR services.

Our mission is transforming employee experiences with HR globally.

Our Heritage
We were founded within the large scale CRM (Customer Relationship Management) market in the mid nineties. For over 15 years we focused on customer service and support software, mainly on external facing support products. The goal for a CRM user is to deliver a first class customer experience to their customers. We were the first organization to take this mindset and uniquely apply it to the “employee experience” with our HR Case Management suite of products.

Built by HR Owned by HR
Our amazing talent pool wouldn’t be complete without HR expertise. It’s this DNA within Dovetail that resonates with our customers, and provides a richer partner experience. We don’t stop there, we listen and learn from the best advocates in the industry – our customers, and we mix that with industry expert insights to formulate the best HR designed product for HR possible.

HR Practitioner Led Implementations
One of the most important aspects of technology is how it’s implemented. An implementation can make or break software before you’ve even had a chance to get your return on investment. We Get It – we really do, that is why all Dovetail implementations are led by HR Practitioners. Experts that have felt your challenges, understand your goals and the HR domain.

Quick to Deploy
Deploying technology in this era, with modern Software as a Service architecture, no code, and intuitive user interfaces, is now faster than ever. Out of the box HR designed capabilities propel your implementation to the finish line, while keeping your project, deadlines, and costs on track.

Upfront Known Total Cost of Ownership
Our budget friendly pricing will make you as happy as these two French Bulldog puppies! You’ve worked hard to get budget approval, so you want to make sure the system you chose will maintain that budget for the length of the agreement. Ready to speak with us?