Change Associates

We help our clients grow their people and their businesses through an integrated approach to change.

We deliver tangible improvements to technology, processes, operating models and organisation structures by applying our expertise in people, leadership, culture, and behavioural change.

Our services are broadly divided into organisation design, leadership & culture, transformation and change management. We also have extensive experience in Workday Implementation and the application of orgvue™ in organisational restructures and process reviews.

We deliver consultancy projects through our associate network of more than 100 highly experienced and flexible consultants, most with 20+ years consulting or in-house experience, and many with Big 4 consultancy track records.

They are supported by a lean core team to lead client engagements, operations and research, and to manage quality assurance on all our projects.

Our consultants have experience working across many different sectors and geographies and bring a vast range of expertise to help deliver change to operating models, technologies, culture, and ways of working.

Our flexible approach to team composition and delivery means we can manage projects at a pace that suits our clients’ requirements. We can provide the right people with the right skills at the right time, ensuring clients only pay for expertise when they need it.

This all makes for affordable expert support for your projects, without ever having to compromise on quality, making Change Associates a flexible, cost-effective and credible alternative to the big brand consultancies.

• Change Associates has been established for over 12 years as a highly credible disrupter to the traditional consulting market
• We help plan and deliver changes to operating models, systems, processes and ways of working.
• We combine our digital, technology and change expertise with methodologies including Lean, Six Sigma, and Agile
• We have significant experience in technology transformation, working across multiple technologies and geographies for our clients
• We combine our deep business transformation expertise, technology and business credentials and our ‘Leading Change’ credentials to create the right conditions for success
• Our consultants are a group of highly engaged, highly experienced and highly motivated individuals, all of whom are members of our 150+ strong Associate community
• We operate a value for money and flexible model which brings the right resources to the table at the right time across the lifetime of a programme
• Our Operating Model expertise has been applied across organisations in the software, retail, aerospace, banking, insurance and retail industries and has included company-wide change programmes and functionally specific initiatives
• Our multi-site and global experience places us in a strong position to add and create value in large and complex organisations
• We help select and develop top teams with a focus on leading for change, and advise on HCM and people strategy to create commercial impact
• Our deep experience in workplace culture helps deliver lasting behavioural change.
• Our focus (and research) on the customer experience and employee experience gives us both the cost-out operational effectiveness dimension plus the focus on service required in Operating Model engagements
• Our deep experience in the use of orgvue™, both as users, partners to orgvue in the product development process and trainers of other consultancies, puts us in a unique position to deliver maximum value from the software

Transformation
We work with you to transform your business.
• We help you plan and deliver changes to operating models, systems, processes and ways of working
• Our people are experts in change management with hands-on experience of successful transformation
• Our focus on communication and engagement helps your people adopt change and ensures stakeholders
are fully aware of progress and the benefits realised

Organisation Design
We cut through organisational silos, bringing people, processes, systems and technology together as one operating model
• We understand how your organisation works and identify ways to optimise its effectiveness
• We use orgvue™ to design and test your operating model and then to manage, monitor and adapt it to your needs and business environment
• This way you avoid the disruption of repeated large scale transformations and ensure sustainability by embedding change as part of business as usual

Leading Change
We make sure your top teams share a common vision, are fully effective and work together to bring the organisation with them
• We help you to create a winning culture, with a strong focus on change capability and behaviours.
• Using Leading for Results™, our powerful diagnostic tool, we consider the outcomes required from leaders and highlight capability gaps.
• You get a baseline assessment of your organisation‘s change readiness and leadership capability.
• Based on this gap analysis, we work with you to develop and deliver your unique Leading Change programme.