ACT Translations

Company Overview

ACT Translations is a renowned language service provider with over 35 years of experience in the translation industry. Founded in 1989 by Cumali Teknetas in Mönchengladbach, Germany, the company has grown from providing initial interpreting and translation services for government authorities and public administration to becoming a versatile player in the language services sector. Today, ACT Translations operates with branch offices in Berlin, Vienna, Zurich, and London, employing more than 40 in-house staff and collaborating with a network of over 2,000 freelance native-speaking translators worldwide.

Our Expertise

As a certified language service provider, ACT Translations specializes in delivering precise and efficient language solutions across various industries. The company holds ISO 9001 (QMS), ISO 17100 (Translation Services), and ISO 18587 Post-Editing) certifications, ensuring the highest quality standards and professionalism in all translation projects. Our team of diploma-qualified native speakers, who are experts in their respective fields, combined with the use of cutting-edge technologies such as CAT tools, Neural Machine Translation (NMT), and Large Language Models (LLM), enables us to provide accurate and efficient language services.

Services

ACT Translations offers a comprehensive range of language services to meet diverse client needs:

Core Services:
• Professional translation
• Localization
• Neural Machine Translation with Post-Editing (MTPE)
• LLM Translation (AI) with Post-Editing (MTPE)
• Proofreading
• Interpreting
• Foreign-language Typesetting (DTP)
• Transcreation

Additional Services:
• SEO Localization
• SEM Localization
• Multilingual Copywriting
• Multilingual Transcription
• Multilingual Subtitling
• Multilingual Dubbing/Voiceover

What do ACT translate?
• Documentations
• Manuals
• Data Sheets
• Websites also CMS (HTML, Webflow, WordPress, Typo3, etc.)
• E-commerce (Shopify, WooCommerce, Wix, etc.)
• E-Learning
• Software
• Mobile Apps
• Mobile Games
• Video Games
• and many more

Industry Expertise

Our specialized knowledge extends across multiple sectors, including:
• Compliance
• Technology
• Medicine
• IT and software
• Gaming
• Apps
• Accounting/finance
• Life sciences
• Business
• Law
• Marketing

What Sets Us Apart

Quality Assurance

ACT Translations is committed to delivering the highest quality translations. All projects follow the four-eyes principle, with each translation checked by a second language expert. Our ISO 9001:2015 certified quality management system ensures consistent quality across all projects.

Data Security

Client data security is paramount at ACT Translations. We maintain a highly secure IT infrastructure housed in ISO 27001 certified data centers in Germany. All data transfers are SSL-encrypted, and our systems are fully GDPR-compliant. Access to client documents is strictly limited to assigned project managers, translators, and, when necessary, editors, with all team members bound by confidentiality agreements.

Technological Innovation

Since its founding, ACT has been at the forefront of technological innovation in the translation industry. The company employs state-of-the-art translation tools including:
• Translation Memory systems for consistency and cost efficiency
• Client-specific terminology databases
• API/interface connections to client systems when needed
• Machine translation with professional post-editing

Client-Centric Approach

ACT Translations believes in building lasting relationships with clients. Each client is assigned a dedicated key account manager and project manager who understand their specific needs and industry.

Our Values

ACT Translations operates with a strong foundation of core values that guide our work:
• Reliability: Meeting deadlines and following agreements are central to our business ethic
• Quality: Maintaining the highest standards in all translations
• Flexibility: Adapting to client needs and project requirements
• Sustainability: Operating as an environmentally responsible business
• Confidentiality: Ensuring complete discretion with all client materials

Corporate Identity

The company’s name itself represents its philosophy: ACT stands for “act, care, translate” – emphasizing the proactive, caring approach the company takes with each translation project. This tripartite motto is reflected in the company’s green, blue, and black corporate colors, symbolizing growth, professionalism, and strength.

Our History & Founder

ACT’s journey began in 1989 when Cumali Teknetas started providing interpretation and translation services. His pioneering spirit was evident from the early days – in the 1990s, he was one of the first interpreters to guarantee 24-hour availability through the then-emerging mobile telephone technology. Under his leadership, the company has grown into a multifaceted language service provider while maintaining its founding values of flexibility, innovation, and client-centered service.

Client Satisfaction

ACT Translations maintains high rates of client satisfaction. According to company surveys in 2024, clients particularly value ACT’s reliability, response time, and friendly service. The company boasts impressive statistics:
• 98.84% of clients would use ACT’s services again
• 94% would recommend ACT to colleagues
• Nearly 84% report being completely satisfied with ACT as a service provider

Looking Forward

As the translation industry evolves with technological advances like AI-driven machine translation, ACT Translations continues to adapt and innovate. The company maintains its commitment to combining technological efficiency with human expertise, recognizing that while AI tools can enhance productivity, the nuanced understanding of language, context, and cultural subtleties remains a distinctly human capability.
ACT Translations remains dedicated to connecting clients with their global audiences through precise, culturally appropriate translations that maintain the integrity and intent of the original content. Whether translating a corporate website, medical documentation, technical manual, or marketing campaign, ACT ensures that the message resonates with the target audience as effectively as the original.

With a focus on quality, security, and client satisfaction, ACT Translations has established itself as a trusted partner for businesses seeking to communicate effectively across language barriers. Our combination of experienced linguists, innovative technology, and client-centered service creates translation solutions that truly connect the world through the perfect message.