Main Services
We provide research, monitoring and evaluation services. Our clients are UK charities. We specialise in supporting charities who help people. Charities need to be able to understand and demonstrate the outcomes they achieve and their overall impact. We help them to do that. We work with clients to understand their goals and activities and make them measurable. We have over thirty years’ experience in delivering analytical insights in clear, compelling ways. We invest time in listening to our clients, their staff and other stakeholders and offer an objective, professional approach. We are experienced in establishing active, meaningful co-production groups. We aim to build lived experience into our project teams. We strive for clarity in the way we work with our clients and how we present findings. We aim to use plain English and ‘plain figures’. We listen to our clients and the people they support. We believe strongly in the value of co-production. We are objective and professional. Helping charities to understand the outcomes they achieve sometimes involves challenging assumptions and perceptions. We do this respectfully and constructively. We behave ethically. Conducting research with people supported by charities carries risks – for example the risk of breaching their privacy, or asking questions that cause distress. We manage these risks carefully. When appropriate we consult university based colleagues or ethics committees.