{"id":42986,"date":"2024-08-22T11:40:00","date_gmt":"2024-08-22T11:40:00","guid":{"rendered":"https:\/\/diib.com\/featuredmembers\/?p=42986"},"modified":"2024-08-22T11:40:05","modified_gmt":"2024-08-22T11:40:05","slug":"onswitch-ltd","status":"publish","type":"post","link":"https:\/\/diib.com\/featuredmembers\/onswitch-ltd\/","title":{"rendered":"onswitch Ltd"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":42988,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[118,1],"tags":[],"acf":{"intro_slagan":"United Kingdom","intro_text":"Established in 2001, our fundamental purpose has always remained the same \u2013 to achieve the best patient outcomes by working with the people who care for them.","content_main":"<p>Understanding the needs of the people who care for your patients (and tailoring your service provision around them) is good for everyone \u2013 patient, client, team and business. In veterinary practice the client is just as much a vital part of the care pathway as your patient.<\/p>\n<p>We\u2019re often asked about our name, Onswitch. The simple truth is that we chose it because it captures our unwavering commitment to, and passion for, what we do \u2013 making the customer experience the best it can be. It\u2019s constant. Never off. Always on.<\/p>\n<p>Equally, our approach has never changed. It&#8217;s all about patient outcomes and when it comes to optimising them, there are no shortcuts, no clever apps. Just time, understanding and action.<\/p>\n","url":"https:\/\/www.onswitch.co.uk\/","url_text":"onswitch.co.uk","main_services":"veterinary customer experience focussed. Training both online and face to face , measuring of key touchpoints Phone and Consult , managing  and inspiring teams to deliver great patient outcomes, research grousp and projects , Phone coach - improving the caller experience , Consult Coach - developing the consult room experience , consultancy services, Open your own practice workshops","image_1":"https:\/\/diib.com\/featuredmembers\/wp-content\/uploads\/2023\/07\/Logo-onswitch-Ltd.jpg","client_review":"","why_we":"","history":"","image_2":false,"image_3":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>onswitch Ltd - 5 Star Featured Members<\/title>\n<meta name=\"description\" content=\"witch Ltd - Veterinary customer experience specialists since 2001. Tailoring services for patient outcomes. Onswitch.co.uk - A commitment to enhancing customer experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/diib.com\/featuredmembers\/onswitch-ltd\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"onswitch Ltd - 5 Star Featured Members\" \/>\n<meta property=\"og:description\" content=\"witch Ltd - Veterinary customer experience specialists since 2001. Tailoring services for patient outcomes. 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