VoiceNEXT

Twenty years ago, founders Mike Galkin and Gary Cooper endeavored to bring the very best communication systems to small and medium size companies at an affordable price. Together they had the knowledge and the business acumen to accomplish this vision. Michael has over 35 years’ experience in the telecommunications industry. He was involved in the wireless industry from its inception in 1986. Michael was also recognized as a finalist in the Ernst and Young Entrepreneur and the Inc. 500 Award. Gary, having been in Information Technology most of his working life, was responsible for purchasing technologies such as phone systems for business. Utilizing the power of the Internet, VoiceNEXT developed a system giving companies the latest communication technology. This technology is known as VoIP (Voice over Internet Protocol).
Coupled with a product called Hosted PBX, VoiceNEXT can provide its clients with features not available with traditional phone systems. Hosted PBX means that the actual phone system resides in the cloud. No longer was it necessary to buy a phone system that was located onsite at the business’s location. Hosted PBX allows companies to save up to 80 percent over the cost of these older phone systems.
Being hosted in the cloud, our PBX is not vulnerable to unforeseen interruptions such as power or Internet outages. In the event of such occurrences, calls are automatically forwarded to any phone number the client desires including mobile devices and smartphones. Even under normal conditions, VoiceNEXT Hosted PBX can forward a call, or have ring simultaneously on multiple devices. This allows the user to be in constant contact. No longer need a user miss an important phone call, even when out of the office. Besides transferring a call to any extension, any call can also be transferred offsite to outside numbers. With redundant systems across the country, VoiceNEXT ensures that your phone communications are always up and running.
That was then, this is now. VoiceNEXT always keeps its clients up to date with the latest communications technologies available. Today, VoiceNEXT is no longer just a phone company. The VoiceNEXT Communicator app turns the users’ computer into a powerful office tool. Online video meetings can now be held. VoiceNEXT clients can also chat, text, fax, all from a laptop. Your computer can even be your phone. Your office can go with you anywhere. From the beginning, this ability was always part of the VoiceNEXT vision.
The user’s office being in the palm of his or her hand, was developed to be able to work from home in events such as a snowstorm or a child that had to stay home from school. When the COVID pandemic hit and people had to isolate from each other, businesses were able to operate just as if everyone was in the office. There was no loss of productivity. In the wake of the pandemic, the hybrid workforce, some days in the office, and somedays working from home, the VoiceNEXT Cloud communications system allows for all the same efficiency.
Along with keeping our clients up to date with lates phone and Cloud communications technologies, VoiceNEXT strives to be the very best customer service phone provider in the industry. They recognized that any company as only as good as its people and ability to serve its customers. To that end, VoiceNEXT considers its clients and vendors as partners. We work together and we are always available to our customers. With the press of a single button, any user can reach our U.S. support specialists, 24 hours a day, 7 days a week, 365 days a year, be it a simple question about using one of a multitude of features, or a technical issue. We say that we are the phone company that always answers the phone. With so many ways to connect to the internet, constantly evolving networking challenges, and workers regularly on the move, solving connectivity issues is one of VoiceNEXT’s biggest strengths and makes us the best business phone service provider in New Jersey.
VoiceNEXT customizes communications systems to fit the way that our customers do business, not the other way around. We do not make the client change their communication workflow so that it fits the way their systems work. VoiceNEXT offers solutions that will help your business communicate more efficiently and effectively than ever before.
Let VoiceNEXT show you how we can give your company the best communications system in the world. Give us a call or contact us on our website to speak with one of our expert business team members today!