Reynwood Communications

Over the two decades that Reynwood has been providing hosted phone services, businesses have grown extremely confident in the quality and reliability of VoIP phone service. Today, the technology that Reynwood brought to the marketplace is now commonplace. Organizations of every size have implemented hosted voice and data solutions to capitalize on the ever-expanding features and benefits that Hosted Phone Service delivers. They are recognizing the benefits that a hosted solution from Reynwood delivers – particularly when organizational productivity and efficiency is most critical when current budgets are tight.

Reynwood’s Managed Communications Service (MCS) is a dependable, high-quality hosted PBX phone service that eliminates the hassle and expense of maintaining old technology and key systems. It works well for organizations of all shapes and sizes, especially those with multiple locations.

The system servers are in Reynwood datacenters so MCS clients do not need to buy expensive on-site PBX equipment required by traditional phone systems. Initial client investment is limited to acquiring a new IP handset for each end-user – though Reynwood may recommend improvements to existing infrastructure by getting new equipment (e.g., routers, switches) that allow for peak system performance. Best of all, because Reynwood hosts the service, management headaches are eliminated because our expert technical team is able to continuously monitor and manage the entire service and respond to any issues within minutes.

MCS offers everything you’d expect to find in a business-quality phone system, and many more features that leave current users wondering how they ever did without. Here’s just a partial list of what you’ll have available with MCS:

• Call Forwarding • Distinctive Ring • Shared Call Appearance
• Call Hold/Retrieve • Do Not Disturb • Simultaneous Ring
• Call Park/Pickup • Last Number Redial • Speed Dial (100)
• Call Recording • Push to Talk – Intercom • Ten-Way Conferencing
• Call Transfer • Select Call Rejection • Enhanced Voicemail
• Call Waiting • Sequential Ring • Voicemail to Email

• Also Available: Auto Attendants, Receptionist Consoles, Directories, Hunt Groups and More

Every MCS client can tell a story about the benefits they’ve seen by switching to MCS, but some of the most common things you’ll hear from users are:

No hassles – no PBX to manage and Reynwood takes care of moves, adds and changes
Affordable – free on-net calling, virtually unlimited local and long distance calling, and maintenance costs near zero
Scalable – easy to grow with and never gets out of date
Reynwood’s Customer Service and Personal Support – it’s unmatched in the industry