Founded in 1997 by Ken Burrow Sr., Real Clean Carpet Care has always been a business that values hard work, attention to detail, and genuine care for our customers. Now under the management of Ken Burrow Jr., the business has evolved to integrate modern technologies and practices, while still holding on to the values that made it a trusted name in Fayetteville and surrounding areas for over two decades.
Ken Jr. took the reins of the company after his schooling obligations during the COVID-19 pandemic. His entry into the business world wasn’t sudden but rather a natural progression. Having been involved in the carpet cleaning industry since the age of 12, Ken Jr. learned the trade from his father, mastering every aspect of the job, from handling equipment to understanding customer needs. The pandemic created new challenges, but it also pushed the business towards innovation and growth, bringing a fresh perspective to the family legacy.
What sets Real Clean Carpet Care apart is not just its history but its ongoing commitment to quality and innovation. We blend old-school principles of hard work, thoroughness, and reliability with modern conveniences that make life easier for our customers. For instance, we offer convenient online payment options, digital reminders, and same-day appointments. This forward-thinking approach ensures that our clients receive high-quality service without the hassle, making us a top choice in the Fayetteville area.
Why Our Customers Love Us
Unmatched Quality and Detail:
Our team takes pride in the quality of work we provide. Whether it’s a small residential carpet cleaning or a large-scale commercial job, we treat every space with the same level of care and attention. One unique aspect of our service is our “Featured Job of the Day,” which showcases the thoroughness and effectiveness of our work. Carpets aren’t just cleaned—they’re rejuvenated. We use industry-leading equipment and techniques to leave carpets up to 90% dry before we even finish. This means less downtime for our customers and a faster return to normal life, all while ensuring a deep and healthy clean.
Family-Owned with a Personal Touch:
Real Clean Carpet Care isn’t a large faceless corporation. We’re a family-owned and operated business where every job matters. When you hire us, you’re not just another customer—you’re part of our extended family. We go above and beyond to ensure that our services meet the highest standards because we’re not just building a customer base; we’re building relationships.
Ken Jr. emphasizes the importance of community, regularly reaching out to neighborhoods such as Anderson Creek and Gate Four to express gratitude for their support and to promote our services. This personal engagement has been a hallmark of our approach, and it’s why many of our customers have stuck with us for years. Ken often encourages potential customers to check out our reviews, pictures, and videos online, because our work speaks for itself.
A Legacy of Experience:
Ken Jr. took over the business from his father, but he’s been in the field for as long as he can remember. With a lifetime of experience, he brings a deep understanding of the complexities of carpet care and cleaning, making him and his team uniquely equipped to handle even the toughest cleaning challenges. Our founder’s expertise also ensures that our customers receive the most efficient and effective cleaning services available. From stain removal to deep cleaning, we’ve seen it all, and we know how to tackle even the most stubborn spots.
Services That Go Beyond Carpet Cleaning
While we started with a focus on carpet cleaning, our offerings have expanded to meet the diverse needs of our clients. We understand that a clean home or workspace goes beyond just carpets. That’s why we now offer a range of services designed to keep your entire space looking its best.
Commercial Cleaning:
We’re not just limited to residential carpet cleaning. Our commercial cleaning services are perfect for businesses that need to maintain a professional appearance. Whether it’s a small office or a large commercial property, we ensure that your carpets, floors, and upholstery stay clean and fresh, helping you make a great impression on clients and employees alike.
Tile and Grout Cleaning:
Tile floors are beautiful but can quickly accumulate dirt and grime, especially in high-traffic areas. Our tile and grout cleaning services are designed to restore the look of your floors by removing dirt and bacteria that regular mopping can’t reach. The result is a clean, polished look that will make your home or business shine.
Upholstery Cleaning:
Furniture often gets overlooked during regular cleanings, but it’s just as important as your carpets. Our upholstery cleaning services help extend the life of your furniture, removing dirt, allergens, and stains that accumulate over time. Whether it’s a cherished family sofa or office chairs that see daily use, we can refresh and rejuvenate your upholstery to keep it looking its best.
Pet Stain and Odor Removal:
As pet lovers ourselves, we understand that accidents happen. That’s why we offer specialized pet stain and odor removal services that target the source of the problem rather than just masking it. Using advanced cleaning solutions, we eliminate odors and stains, ensuring your home stays fresh and clean—even with pets around.
Why Choose Real Clean Carpet Care?
In an industry where many companies offer similar services, Real Clean Carpet Care stands out through a combination of expertise, personalization, and a deep commitment to the community. When you choose us, you’re not just getting a one-time service; you’re building a relationship with a company that genuinely cares about your home or business. We aim to exceed your expectations at every step of the process, from the initial consultation to the final inspection of our work.
Ken Jr. has worked hard to modernize the business while maintaining the core values instilled by his father. Our use of advanced cleaning equipment, environmentally friendly products, and streamlined customer service options like online payment and scheduling make us a modern, efficient choice. However, our heart remains firmly rooted in traditional values like integrity, hard work, and treating our customers like family.
Fun Facts About Real Clean Carpet Care:
1. A Second-Generation Business: Real Clean Carpet Care was started by Ken Burrow Sr. in 1997, and today, it’s managed by his son, Ken Jr., who grew up in the business and learned the trade from a young age.
2. Community-Oriented: We regularly engage with the local community, not just to promote our business but to give back to the neighborhoods that have supported us for years. You’ll often find Ken Jr. personally reaching out to communities like Anderson Creek and Gate Four to express his gratitude.
3. 90% Dry Carpets Before We Leave: One of the key features of our service is that your carpets are left 90% dry by the time we finish the job. This minimizes the inconvenience of waiting for your carpets to dry and allows you to return to your daily routine quickly.
4. Advanced Equipment and Techniques: We use the latest cleaning technologies and methods to ensure that your carpets are cleaned thoroughly and efficiently. This means faster dry times, fewer harsh chemicals, and a deeper, more effective clean.
5. Modern Conveniences: While we’re a family-owned business with traditional values, we’ve embraced technology to make life easier for our customers. From online payments to digital reminders and same-day appointments, we’re focused on providing a seamless customer experience.
6. **Expansion Beyond Carpets:** In addition to carpet cleaning, we offer services like tile and grout cleaning, upholstery cleaning, and pet stain and odor removal, ensuring that your entire home or office stays clean and fresh.
Conclusion
Real Clean Carpet Care is more than just a cleaning service; it’s a business built on family values, experience, and a commitment to the community. Under Ken Jr.’s leadership, the company has continued to grow and evolve, offering modern solutions while maintaining the core principles that have made it successful for more than two decades. Whether you need carpet cleaning, upholstery care, or commercial cleaning services, Real Clean Carpet Care is a trusted partner that will treat your home or business with the care and respect it deserves. When you choose us, you’re choosing a company that’s dedicated to exceeding your expectations every step of the way.
At Real Clean Carpet Care, we aim to cover all aspects of home and business cleaning, ensuring that every surface is treated with care and expertise. While carpet cleaning remains at the heart of our services, we’ve expanded to provide comprehensive solutions for your entire space. One of our standout offerings is hardwood floor maintenance, which allows us to keep your hardwood floors looking beautiful, polished, and long-lasting.
Hardwood Floor Maintenance: A Vital Service
Hardwood floors are a timeless addition to any home or office, offering elegance and durability. However, maintaining that natural beauty requires more than regular sweeping or mopping. Over time, dirt, grime, and daily wear can dull the shine of hardwood floors, while scratches and scuff marks can cause lasting damage if not treated properly. That’s where Real Clean Carpet Care steps in.
Our hardwood floor maintenance services are designed to not only clean but also protect and preserve your floors, ensuring they retain their original luster for years to come. Using state-of-the-art equipment and specialized cleaning solutions, we gently remove dirt and buildup without harming the wood’s finish. We also offer buffing and polishing services that can bring back that showroom shine while protecting your investment.
What Makes Our Hardwood Floor Maintenance Unique?
Gentle, Yet Effective Cleaning: Hardwood floors require delicate care to avoid damaging the surface. Our team uses techniques specifically tailored to maintain the integrity of the wood while providing a deep clean that removes dirt, debris, and oils that accumulate over time.
Polishing for a Lasting Shine: After thoroughly cleaning the floors, we offer a polishing service that revitalizes your hardwood’s natural shine. Polishing not only enhances the appearance but also acts as a protective layer, reducing the chances of scratches and scuff marks from daily use.
Scratch and Scuff Repair: Hardwood floors are prone to wear and tear over time, especially in high-traffic areas. We address minor scratches and scuffs as part of our maintenance services, helping restore your floors to their original condition. While we do not offer full refinishing, our maintenance service is an excellent preventive measure to extend the life of your floors between major restorations.
Environmentally Friendly Products: As with all of our services, we prioritize the use of eco-friendly and safe cleaning solutions for hardwood floor maintenance. These products are tough on dirt and stains but gentle on the environment and your floors, ensuring a deep clean without any harmful residue.
Benefits of Regular Hardwood Floor Maintenance
Regular hardwood floor maintenance not only improves the look of your floors but also extends their lifespan, saving you money in the long run. Here’s why our customers love this service:
Preservation of Natural Beauty: Hardwood floors are a significant investment, and maintaining their appearance adds value to your property. Our services help to keep them looking as beautiful as the day they were installed.
Enhanced Durability: By removing dirt, grime, and minor imperfections, our maintenance services help protect the surface of your hardwood floors from further damage. Regular polishing adds a layer of protection, reducing the risk of deeper scratches that could necessitate costly repairs or refinishing.
Healthier Indoor Environment: Dirt and dust that accumulate on hardwood floors can contribute to poor indoor air quality, especially for those with allergies or respiratory issues. Our cleaning process ensures a cleaner, healthier living or working space for you and your family or employees.
Cost-Effective Solution: Hardwood floor maintenance is a cost-effective way to keep your floors in top condition without the expense and disruption of a full refinishing job. Routine maintenance prevents the need for more invasive treatments down the line.
Why Choose Real Clean Carpet Care for Hardwood Floor Maintenance?
At Real Clean Carpet Care, we understand the unique challenges that come with maintaining hardwood floors. Our team is trained to handle all types of hardwood surfaces, from engineered wood to solid planks, ensuring that your floors receive the proper care they need. Just like our carpet cleaning services, our hardwood floor maintenance is thorough, efficient, and designed to exceed customer expectations.
With our background in cleaning and maintaining various types of flooring, we bring the same level of expertise and attention to detail to our hardwood floor services. Our family-owned business approach guarantees personalized service where we take the time to assess the specific needs of your floors and provide the best possible solution.
How It Works
Initial Assessment: We begin with a detailed inspection of your hardwood floors to identify any areas of concern, such as scratches, dullness, or stubborn grime. This helps us tailor our cleaning process to meet the specific needs of your floor.
Deep Cleaning: Using specialized equipment, we remove dirt, dust, and buildup that regular cleaning may miss. Our gentle cleaning methods protect your floor’s finish while delivering a deep, thorough clean.
Polishing (Optional): For those looking to restore the shine to their floors, we offer a polishing service that leaves your hardwood with a glossy, protective finish. This helps to protect against future wear and tear while enhancing the floor’s natural beauty.
Ongoing Maintenance Recommendations: After we’ve completed the service, we provide you with tips and advice on how to care for your hardwood floors in between professional cleanings. This includes recommendations for cleaning products and techniques to keep your floors looking great year-round.