Office Heroes
USA, Norfolk
Office Heroes is a technology service provider based in Norfolk, Virginia, specializing in comprehensive IT solutions for small and medium-sized businesses. The company operates on a subscription-based model, offering three main service packages: Guardian, Titan, and Overwatch, designed to make enterprise-grade technology accessible and affordable for smaller organizations.
Main Services:
Policy creation, ongoing risk assessments, vendor oversight, regulatory compliance (FTC, NCUA), Written Information Security Plan (WISP), Incident response planning, Network Security & Monitoring, Penetration Testing, Endpoint Protection & Management, Backup & Business Continuity, Security Awareness & Training, Microsoft 365 Business Premium & Cloud Services, Azure Virtual Desktop
The company’s core services encompass four main areas: business process automation, cybersecurity, data backup and recovery, and compliance support. Their business automation tools include client relationship management software, appointment scheduling, and workflow optimization solutions that reduce manual tasks by approximately 30%. The cybersecurity division provides advanced threat detection, antivirus protection, and ransomware prevention, while their backup solutions offer both on-site and cloud storage options with automated incremental backups.
A distinguishing feature of Office Heroes is their commitment to cost-effectiveness, offering up to 75% savings compared to competing solutions. Their services are designed for quick implementation, requiring minimal technical expertise from clients, with most businesses becoming operational within hours of onboarding.
The company maintains an in-house support team, avoiding outsourced call centers, and provides 24/7 system monitoring and support. They focus on proactive IT management, early issue detection, and continuous system optimization to minimize business disruption and downtime.
Office Heroes particularly caters to businesses in regulated industries, offering compliance support for standards including FTC, HIPAA, NIST, NCUA, GLBA, and DFARS. Their mission centers on leveling the technological playing field for smaller businesses, providing enterprise-level solutions that evolve with the changing digital landscape while remaining accessible and affordable for their target market.