MAVI STEP

With a rich heritage spanning over 25 years in the footwear industry, MAVI STEP boasts a team of experts with decades of experience and a deep understanding of the market.

What sets MAVI STEP apart is its commitment to personalized service and product selection. The company recognizes that every customer’s needs are unique, and a one-size-fits-all approach is not effective. Through a comprehensive consultation process, MAVI STEP’s knowledgeable staff delves into each customer’s specific requirements, ensuring that the recommended products are tailored to solve their problems 100%.

The journey of MAVI STEP began in 1996 in Ukraine, where it started as a wholesale purchaser and seller of shoe care products from various manufacturers. Over time, the company shifted its focus to supplying premium products and established ongoing collaborations with major European brands. In 2008, MAVI STEP expanded its offerings to include products for foot and leg health, and by 2010, it had developed a range of anatomical, hygienic, orthopedic, and prophylactic shoe insoles.

A pivotal moment in MAVI STEP’s history was the launch of its own trademark in 2011, followed by the opening of its first retail store in Kyiv in 2012. Since then, the company has grown rapidly, with 10 stores by 2016 and a strong emphasis on personalized customer service as the foundation of its philosophy.

At the heart of MAVI STEP’s approach is a four-step process that ensures customers receive the best possible solutions:
1. Order analysis and customer interview: MAVI STEP’s staff carefully studies the contents of each order and conducts a thorough interview with the customer to determine if the selected products are suitable for solving their problem.
2. Effective alternative recommendations: If the initially chosen products are not the ideal solution, MAVI STEP offers effective alternatives tailored to the customer’s needs.
3. Product education and care instructions: MAVI STEP provides detailed information about the features of each product, as well as step-by-step instructions on the sequence of actions to achieve the desired “WOW effect.” The company also shares its proprietary techniques for shoe and leather care, which have been developed and refined over decades of hands-on experience.
4. Lifetime support: Even after a purchase is made, MAVI STEP’s commitment to customer satisfaction continues. Customers can reach out for additional consultations or guidance regarding the use of MAVI STEP products, ensuring they achieve the best possible results.

One of the key advantages of MAVI STEP products is their focus on quality and safety. The company’s offerings undergo rigorous research and testing to ensure they do not harm the health or appearance of shoes or leather goods. Additionally, MAVI STEP products contain high-quality organic components such as natural waxes, fats, and oils.

With a range of over 1,000 items, including solutions for smooth leather, nubuck, suede, and other materials, as well as orthopedic products for foot and leg health, MAVI STEP caters to a wide range of customer needs. The company’s website provides detailed product descriptions and an intuitive ordering process, making it easy for customers to find and purchase the best products for their requirements.

MAVI STEP’s commitment to quality, personalized service, and continuous innovation has earned it a solid reputation in Ukraine and abroad. As the company continues to grow, its focus remains on providing exceptional solutions that meet the diverse needs of its customers while maintaining the highest standards of excellence.

To learn more about MAVI STEP’s innovative products and personalized services, residents of Ukraine can shop at mavistep.com, residents of North and South America can shop at us.mavistep.com, and residents of Europe can shop at eu.mavistep.com.