Main Services:
IMAC Services , Full Time Resource Allocation , Asset Disposal and Destruction , Third Party Maintenance , Retail Support , Resource on SLA , Global Deployments , AV Technology , Data Center Moves , Wireless Surveys
We at Gaichu provide high-quality Managed IT Services with a fast and consistent approach. We always work tirelessly to ensure our customers success. This is our commitment.
Developing customized solutions differentiates us from others. Our clients’ success is our focus, and we have global coverage. Commitment, ethics, and diversity establishes our success.
Whether for a small start-up or for a large firm, we tailor our services around their needs and budget, delivering high performance, integrated and reliable solutions.
GAICHU Managed Services is dedicated to providing customers with the best service possible. We continue to strive to make GAICHU the first choice for managed IT services and superior customer service. We support world class technology globally and serve customers in an easy and friendly manner.
We believe that a major success factor in implementing global IT projects is having the right engineers available from start to finish. We offer comprehensive services, ensuring that projects are handled with a high degree of efficiency and skill. We partner with over 1200 IT certified engineers and qualified technicians globally.
The ultimate goal of IT support is to provide solutions to consumers when they encounter an issue, whether it is hardware, software applications, or network components. Through our 3-tiered technical support system, we provide level 1 support to cover basic issues and elementary first fixes, level 2 engineers specialized in various operating systems and hardware, and level 3 engineers to resolve the most difficult problems.
We provide flexible service level agreements (SLAs) on IT services, including 4,6,8 hours and next business day (NBD). Together with each client we look at every step to create a unique document that helps deliver clear-cut advantages.
We offer competitive pricing, in line with customers’ budgets and technical requirements. Our IT services pricing is cost effective and clear, so customers know what they are getting for their money.
In the IT world, issues can arise at any moment, which can be very frustrating, especially when working towards a client deadline. Whether onsite or offsite support, our 24/7 IT Helpdesk team will quickly assess the customer’s requirements and ensure the right support is in place wherever and whenever need it most.
We understand that the IT environment is crucial to customers, keeping customers connected to their clients and partners. That is why we aim to provide the best dedicated IT support and services globally that helps keep the company running. At Gaichu, we work with global partners to deliver a comprehensive and simplified experience with a fast, consistent, and high-quality approach. We have field technicians strategically stationed in all major cities, giving us a fast turnaround time. Our top priority is improving our customers’ experience.
Organizations utilize a variety of OEM hardware and software solutions in their IT infrastructure. Supporting multiple technologies and dealing with vendors can be an arduous task. GAICHU offers diverse services to help organisations and their customers with all types of OEM maintenance and support. As a Managed IT Services provider, Gaichu offers industry-leading support to help companies manage multivendor environments. We handle relationships with multiple OEM’s and third-party vendors on behalf of organizations.
GAICHU recognizes that communication can make all the difference when dealing with non-native English speakers. Our services are delivered in English, and we strive to work with local bilingual technicians to provide the right resolution in a timely manner. Gaichu provides bilingual technicians who speak English and the local language. We do our utmost to provide IT experts who can communicate in a familiar language, ensuring a successful outcome.
Diib Reviews by our featured members:
"It is the first time I use a tool of this kind. So far I am loving it as it gives me clear view of the state of my site, with steps and guidance on how to fix issues, tackle objectives and make improvements. I find it very powerful but at the same time I will need to dedicate time to use it properly and efficiently to get the best results. I will have my first consultation next week and I cannot wait to get my hands onto making my web site rank higher and, of course, start generation the expected outcomes. So far, so good."
